Privacy Policy

Privacy Policy

Effective Date: 3-3-2025

1. Introduction

Welcome to 10xSales.io ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our automated marketing solutions.

By accessing 10xSales.io, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We collect different types of information to provide and improve our services. This may include:

A. Information You Provide to Us

Personal Information: Name, email address, phone number, company name, job title, and any other information provided through contact forms or service inquiries.

Billing Information: If you purchase services, we collect payment details (processed securely via third-party payment processors).

Communication Data: Information from emails, SMS, chat messages, and customer support interactions.

B. Information Collected Automatically

Device & Browser Data: IP address, browser type, device type, operating system, and referral source.

Usage Data: Pages visited, time spent on the site, interactions with content, and other analytics data collected through tracking tools like Google Analytics.

Cookies & Tracking Technologies: Cookies, pixels, and tracking technologies that help us analyze user behavior and improve our marketing efforts.

C. Third-Party Data Collection

We may receive additional data from:

Lead Generation & CRM Integrations (Zoho, HubSpot, Salesforce)

Advertising & Marketing Partners (Google Ads, Facebook, LinkedIn, and email marketing platforms)

Publicly Available Data & Third-Party Providers

3. How We Use Your Information

We use collected data to:

✅ Provide & Improve Services – Deliver tailored marketing solutions, automation, and lead generation services.

✅ Personalize User Experience – Customize offers, ads, and content based on preferences.

✅ Automate Communication – Send emails, SMS, and retargeting campaigns.

✅ Comply with Legal & Regulatory Requirements – Ensure A2P 10DLC compliance for SMS marketing and data protection laws.

✅ Protect Against Fraud & Security Risks – Detect unauthorized activity and enhance security measures.

📢 We do not sell or rent personal information to third parties.

4. How We Share Your Information

We may share your data in the following circumstances:

A. Service Providers & Partners

We work with trusted third-party vendors for:

Payment Processing (Stripe, PayPal)

Marketing & Advertising (Google, Facebook, LinkedIn)

CRM & Lead Management (HubSpot, Salesforce, Zoho)

SMS & Email Marketing Platforms (Twilio, ActiveCampaign, Mailchimp)

B. Legal Compliance & Protection

We may disclose personal information if required by law or to:

Protect our legal rights, enforce contracts, or prevent fraud.

Comply with requests from law enforcement, regulatory agencies, or court orders.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to new ownership with notice provided.

5. Data Retention & Security

We retain personal data only as long as necessary to fulfill business, legal, and compliance requirements. Security measures include:

✔ SSL Encryption for data transfers.

✔ Access Controls & Authentication to restrict unauthorized access.

✔ Secure Data Storage & Regular Audits to detect vulnerabilities.

📢 No method of online transmission is 100% secure, but we take strong precautions to protect your data.

6. Your Privacy Rights

A. General Data Protection Regulation (GDPR) – For EU Users

If you are in the European Economic Area (EEA), you have the right to:

✔ Access, update, or delete personal information stored about you.

✔ Object to data processing or request data portability.

✔ Withdraw consent where applicable.

📢 Contact Us to exercise these rights.

B. California Consumer Privacy Act (CCPA) – For California Users

California residents have the right to:

✔ Request what personal data is collected and how it’s used.

✔ Opt-out of data sales (we do not sell personal data).

✔ Request deletion of personal information.

📢 [Do Not Sell My Personal Information] (Opt-Out Button)

C. Telephone Consumer Protection Act (TCPA) & A2P 10DLC Compliance

For SMS marketing, we comply with A2P 10DLC regulations:

✔ Users must opt-in to receive SMS communications.

✔ Users can opt-out anytime by replying STOP to messages.

✔ We ensure proper campaign registration & compliance to prevent message filtering.

7. Cookies & Tracking Technologies

A. What Are Cookies?

Cookies are small text files stored on your device that help us:

Improve website functionality and user experience.

Track analytics and marketing performance.

Personalize ads and content.

B. How We Use Cookies

✅ Essential Cookies – Necessary for website operation.

✅ Analytics Cookies – Google Analytics, Facebook Pixel, and other tracking tools.

✅ Marketing Cookies – Retargeting and ad personalization.

📢 [Manage Cookie Preferences] (Opt-Out Button)

8. Third-Party Links & External Sites

Our website may link to third-party websites or services (e.g., partner tools, resources). We are not responsible for their privacy policies—please review their terms before submitting data.

9. Contact Us

If you have questions about this Privacy Policy, data collection, or compliance, contact us:

Email: [email protected]

Website: https://10xSales.io

10. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in:

Regulatory requirements (GDPR, CCPA, TCPA, etc.).

Business operations and new data processing practices.

Security enhancements for better data protection.